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Minimum Requirements

The DSST exam is administered using an internet based testing platform. It is recommended that the exam be conducted on a computer utilizing a wired network connection, not a wireless connection.

FeaturesRecommendedYou HavePass/FailUpgrades

Browser Types and Versions

 

Internet Explorer (IE) v10+
Firefox 20+
Pop-up blockersPop-ups are not blocked
Screen Resolution1024 x 768

Hardware Requirements

Modem Speed56K/v90 or higher speed modem
Free Disk Space100 megabytes free disk space (hard drive)
External HardwareMonitor, mouse, keyboard
SoundSoundcard capability and headset (at least 2 computers)

 

IMPORTANT NOTICE

 

If your testing machines are functioning in what is known as “Compatibility Mode”, test takers might experience an error message. That’s because it is not a supported configuration for TC Net which might cause the background operating system to incorrectly identify your browser version. For example you may have Internet Explorer 11 installed, but it may appear as IE 7 to your operating system.

If this happens, the error message would indicate that a non-compliant browser is being used. Below, we’ve included some samples on how this message might appear:

Error 1

Or

Error 2

Or

Error 3

Here’s How to Prevent Any Error Messages

If you receive such an error message – and know you are on a compliant browser (or know you are running in Compatibility Mode) – we suggest you disable the Compatibility Mode. For your convenience, we have attached easy-to-follow directions for how to turn off Compatibility Mode.

If you have any questions or problems, please contact us for support by emailing DSSTIBTReadiness@Prometric.com with the subject line reading “Compatibility Mode”.